BEVERAGE SAMPLING

1. Purpose

To ensure beverage samples are safely, efficiently, and professionally sent to customers for evaluation, maintaining product integrity and traceability.

2. Pre-Dispatch Preparation

• Sample Selection

  • Choose batches representative of intended quality

  • Ensure samples are within shelf life and meet QC standards

• Documentation

  • Prepare product specification sheet (flavor, ingredients, pH, Brix, etc.)

  • Include storage instructions (ambient, chilled, frozen)

  • Add sample ID or batch code for traceability

• Packaging

  • Use food-safe, leak-proof containers

  • For carbonated drinks – pressure-rated bottles or cans

  • For chilled/frozen items – insulated boxes with ice packs or dry ice

  • Add fragile/liquid handling labels

3. Courier & Shipping Requirements

• Courier Selection

  • Choose courier experienced with food/beverage samples

  • Prefer trackable, time-definite delivery service

• Customs (if international)

  • Include commercial invoice (mark as “samples – not for resale”)

  • Provide HS code and product description

  • Check destination country’s import rules for beverages

• Temperature Control

  • Cold chain monitoring if required (temperature loggers)

4. Communication with Customer

• Before Dispatch

  • Confirm delivery address and preferred delivery date/time

  • Inform customer of storage instructions upon arrival

• Tracking

  • Share tracking number and estimated delivery date

• Accompanying Documents

  • Tasting & feedback form

  • Contact details for technical or product questions

5. Post-Delivery Follow-Up

• Confirm receipt of samples

• Request feedback within agreed timeframe

• Record customer comments and test results in CRM / product development file

• Review feedback for formulation adjustments or approval

6. Records & Traceability

• Maintain log of:

  • Sample ID / batch number

  • Quantity sent

  • Courier details & tracking number

  • Customer feedback reference